All materials contained on this web site are protected by United States copyright law and may not be reproduced, distributed, transmitted, displayed, published or broadcast without the prior written permission of Artist Vivian Edwards.

Images displayed on this web site are the property of Artist Vivian Edwards  IMAGES MAY NOT BE REDISPLAYED ON ANOTHER WEB SITE WITHOUT PERMISSION OF THE ARTIST.

Contact the Artist if you wish to purchase or obtain a reproduction of an image or if you wish to obtain permission to redisplay an image on another web site. 

©2024 Vivian Edwards

Policies

Welcome to The Farmhouse Gallery! We appreciate your interest in our artwork and value your trust. To ensure a smooth and enjoyable experience for all our customers, we have outlined our key policies below. Please take a moment to review them.

1. Ordering Process

1.1 Placing an Order

  • To place an order, simply select the desired painting and add it to your cart. Once you’ve completed your selection, proceed to checkout to finalize your purchase.

  • You will receive an order confirmation email with your order details. Please review this information carefully and contact us immediately if there are any discrepancies.

1.2 Custom Orders

  • We offer custom painting commissions. If you have a specific idea or request, please contact us directly to discuss your vision and the process.

2. Payment Methods

2.1 Accepted Payment Methods

  • We accept major credit cards, PayPal, and other secure payment methods as listed at checkout.

  • Payment is required in full at the time of purchase.

2.2 Payment Security

  • All transactions are processed through secure payment gateways to ensure your personal and financial information is protected.

3. Shipping and Delivery

3.1 Shipping Rates and Times

  • Shipping costs are calculated based on the size, weight, and destination of the artwork. This information will be provided at checkout or if a custom order is placed, shipping cost will be calculated by the studio when you call.

  • We strive to ship all orders within [X] business days of receiving payment. Custom orders may require additional time, which will be communicated during the commission process.

3.2 Delivery

  • All paintings are carefully packaged to ensure they arrive in perfect condition. We partner with reputable shipping carriers to deliver your artwork safely.

  • Tracking information will be provided once your order has been shipped.

3.3 International Shipping

  • Please contact The Farmhouse Gallery international purchases.

4. Returns and Exchanges

4.1 Return Policy

  • We want you to be completely satisfied with your purchase. If you are not, please contact us within 7 days of receiving your order to initiate a return.

  • Returned items must be in their original condition and packaging. Buyers are responsible for return shipping costs unless the return is due to damage or an error on our part.

4.2 Exchanges

  • Exchanges are available for artworks of equal value. Please contact us to discuss your options if you wish to exchange a piece.

4.3 Non-Returnable Items

  • Custom orders, commissioned pieces, and digital downloads are non-returnable and non-refundable.

5. Damage and Issues

5.1 Reporting Damage

  • If your artwork arrives damaged, please contact us within 7 days of delivery. We will work with you to resolve the issue, whether through a replacement, repair, or refund.

  • Please retain all packaging and provide photographs of the damage to assist in the claims process.

6. Copyright and Usage

6.1 Artist’s Copyright

  • All artworks are the intellectual property of our Artists, Vivian Edwards & Vonda Beatty . Purchasing an artwork does not transfer copyright ownership.

  • Reproduction, resale, or use of the artwork for commercial purposes without purchased and written permission from the artist is prohibited.

6.2 Personal Use

  • Buyers are welcome to display the artwork in their homes or businesses but may not reproduce, alter, or create derivative works without express consent.

7. Privacy Policy

7.1 Data Collection

  • We respect your privacy and are committed to protecting your personal information. We collect only the necessary information to process your order and communicate with you.

7.2 Data Usage

  • Your information will never be sold, shared, or used for any purpose other than fulfilling your order and improving your shopping experience.

7.3 Communication

  • By placing an order, you consent to receive emails regarding your purchase. You may also receive occasional promotional emails, which you can opt out of at any time.

8. Contact Information

If you have any questions, concerns, or special requests, please do not hesitate to reach out to us. We are here to help and ensure your experience with [Your Artist Name/Studio Name] is a positive one.

  • Email: info@thefarmhousegallery.com

  • Phone: (864) 718-7171

  • Address: 1075 Misty Valley Dr, Walhalla, SC 29691

Thank you for supporting our art. We look forward to bringing beauty and inspiration into your space.